Luz Grisel Gonzalez is an experienced professional in customer service and e-commerce, currently serving as an Ecommerce CSR Specialist at Restaurant Equipment World since February 2020, where responsibilities include assisting clients with online orders, pricing, and product availability. Prior to this role, Luz worked as an ROI Specialist at Sharecare Inc., managing medical record requests and validations for information release. Between June 2017 and June 2019, Luz held the position of Customer Care Representative at BT Industries, assisting diverse business clients with orders for uniforms and costumes, including reputable accounts like Disney and Universal Studios. Additionally, from June 1998 to May 2017, Luz was an Ecommerce Customer Service Representative at Swatch Group, focusing on customer support and relationship management for the E-Store. Luz Grisel Gonzalez earned a Bachelor's degree in Business Administration and Management from New Jersey City University between 1990 and 1996.
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