Renante D.

Renante D. is a highly experienced Senior Telecom Infrastructure Engineer at ResultsCX since October 2022, with a background in technical and IT support across various organizations. Prior roles include Staff Implementation Manager at NICE CXone, where project management and risk analysis were key responsibilities, and Manage Services Engineer at Eventus Solutions Group, focusing on NICE InContact technology products. Renante has also contributed as a Contact Center Engineer at RingCentral, a VoIP Engineer at Mitel, and a Process Engineer at Test Solution Services, managing specialized burn-in procedures for major projects. Earlier experience includes technical support roles at Teleperformance, IBM, and TeleTech. Renante holds a Bachelor of Science in Computer Engineering from AMA University and a Bachelor of Science in Electronics and Communications Engineering from De La Salle University - Dasmariñas.