Sharon Pradhan

Sharon Pradhan has a strong background in workforce management, with over 18 years of experience. Sharon is currently working as a Senior Director - Workforce Management at ResultsCX since March 2022. Prior to that, they held the position of Director - Workforce Management at Sutherland Global Services from July 2018 to August 2021. Before that, they worked as a DGM - Workforce Management Specialist / Financial Analyst at Vertex Customer Management India Private Limited from August 2017 to December 2017. Sharon also served as a Deputy General Manager - Workforce Management at Firstsource Solutions Limited for over 13 years, from January 2004 to July 2017.

Sharon Pradhan has a Master of Business Administration (MBA) degree in Accounting and Finance from Sikkim Manipal University - Distance Education. Sharon completed their studies from 2008 to 2010.