Timothy Cook

Timothy Cook has a diverse and extensive work experience in the field of Human Resources. Timothy currently holds the position of Vice President, Human Resources at ResultsCX since October 2022. Prior to this, they worked at Concentrix Corporation from January 2017 to October 2022, serving as the Global Strategic People Solutions Executive.

Before their time at Concentrix, Timothy held the role of Vice President, Global HR Operations at Alorica from November 2014 to September 2016. In this role, they oversaw Human Resources functions for 72 large call centers worldwide, managing acquisitions and transition integrations, as well as vendor negotiations and customer service delivery requirements.

From March 2012 to September 2014, Timothy worked as the Head of Total Rewards, HRIS and Payroll at Bupa Worldwide Corporation. Here, they advised senior executives on strategic HR functions, designed and delivered international compensation and benefits programs, and managed global mobility and visa processing to the US.

Before joining Bupa, Timothy served as the Director of Human Resources at Interplus International Investments from January 2000 to February 2011. Timothy directed HR operations for facilities in Spain, Poland, and Panama, focusing on human capital requirements, policy compliance, and training.

Timothy's early career includes their role as the Human Resources Division Administrative Manager and Section Director at the Texas Department of Transportation from October 1992 to May 1999. Timothy was responsible for managing HR initiatives, policies, and strategies for multiple division and district offices throughout Texas, including budget coordination and standard guideline setting.

Overall, Timothy Cook has demonstrated their expertise and leadership abilities in various HR roles, contributing to the success and growth of the organizations they have worked for.

Timothy Cook holds a Master's of Business Administration (MBA) in Business Management and Marketing from the University of St. Thomas (TX). Timothy also has a Bachelor's degree in General Studies with an emphasis in Business Computer Information Systems from the University of Houston. In addition, they completed an advanced program in Spanish at ESADE (Escuela Superior de Administracion y Direccion de Empresas). Timothy has obtained several certifications, including the Certified Benefits Professional (CBP), Certified Compensation Professional (CCP), Global Remuneration Professional (GRP), SHRM-Senior Certified Professional (SHRM-SCP), and Senior Professional in Human Resources (SPHR).