Richard mac Nicol

Richard Mac Nicol has extensive experience in sales and operations management across various industries. Currently serving as the RECAP International Operations Manager at Retail Capital SA since April 2023, Richard previously held roles as Sales Manager at MasterStart and Head of Sales and Customer Services at Optimi College, where responsibilities included overseeing sales teams and implementing effective performance management structures. Earlier positions include Sales Manager at Jabba Connect, where Richard focused on maintaining call centre profitability and trend analysis, and Call Centre Manager at Platinum Eproducts, managing recruitment and staff performance. Richard began a career in graphic design at Intertekens, demonstrating a diverse skill set honed over two decades in leadership and operational roles.