Ridaa Bowers

Ridaa Bowers has extensive experience in technical support and customer service, currently serving as a Senior L1 Technical Support Engineer at RetailNext since February 2020, where responsibilities include providing technical support for offline traffic counters, NVRs, and cameras, acting as the primary contact for customer inquiries, and serving as the technical point of contact for the support team. Prior to this role, Ridaa worked as an L1 Technical Support Engineer at RetailNext, a Customer Support Agent at Euphoria Telecom, a Selling Partner Associate at Amazon, and a Credit Associate at DirectAxis. Ridaa's educational background includes studies at the College of Cape Town from 2013 to 2014.