Sergio Marzano has a vast experience in business processes, customer experience, and operational management. Sergio has held various leadership roles in companies such as Retelit, IRIDEOS S.p.A., Sky Italia, Bip - Business Integration Partners, and Fastweb. With a background in financial engineering from Politecnico di Milano, Sergio has successfully overseen customer operations, integration, service models, and cost restructuring programs throughout their career.