Karleen E. is an experienced professional with a strong background in customer support and education. Currently serving as a Senior Customer Support Representative at Rev since August 2013, Karleen demonstrates expertise in product knowledge and customer relations, while also acting as a liaison between various teams. Previous roles include Customer Support Representative and Freelance Transcriptionist/Captioner at Rev. Prior to this, Karleen worked as a Teacher's Assistant at the YMCA of Greater Toledo. Academic credentials include a Professional Certificate in Coding from MIT xPRO and a B.S. in Early Childhood Education from Bowling Green State University.
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