Loris Lamarque

Director Of Customer Success & Operations at Revi

Loris Lamarque has extensive experience in the hospitality industry, with a strong focus on customer success and operations management. Starting in 2013, Loris worked as an Assistant General Manager for Umami Restaurant Group, where they played a crucial role in opening and growing a new restaurant location. They helped hire and train staff and successfully managed operations, achieving high sales and staff retention.

In 2014, Loris served as the Director of Operations for Azalina's, overseeing the restaurant's overall functioning. They then transitioned to the role of Assistant General Manager at Roka Akor, where they further honed their management skills.

In 2015, Loris took on the role of General Manager at NōVY, a newly opened Greek Californian restaurant. In this position, they faced significant operational challenges but successfully developed and executed branding and marketing strategies, resulting in substantial revenue growth. Loris also implemented systems and procedures to improve operations' quality and efficiency and built a talented and loyal staff.

From 2019 to 2020, Loris worked as a Senior Strategic Customer Success Manager at Yelp Reservations, focusing on building strong customer relationships and ensuring client satisfaction.

In 2020, Loris joined dutchie as a Senior Customer Success Manager and was later promoted to Manager, Customer Success. They played a vital role in ensuring customer success and satisfaction, leading to their promotion.

In 2023, Loris is set to join Revi as the Director of Operations, where they will oversee all operational aspects of the company.

Overall, Loris Lamarque has a proven track record of success in the hospitality industry, with significant achievements in customer success, management, and operational efficiency.

Loris Lamarque attended the French American International School in San Francisco, California. Here, they pursued an International Baccalaureate degree, although the specific field of study is not provided. Following their time at the French American International School, Loris Lamarque went on to study at the SAE Institute of Technology-San Francisco. There, they completed a Bachelor's degree in Sound Engineering. No further information is available regarding the start and end years of their education at these institutions.

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