Mercedes Saei

Mercedes Saei is an experienced professional in customer success and account management, currently serving as the Director of Customer Success at revive since September 2024. Prior to this role, Mercedes held multiple positions at BHS from 2020 to September 2024, including Manager of Customer Solutions and Senior Account Manager. Previous experience includes serving as the Director of Business Development at TRIumph Gymnastics (2018-2020), Senior Account Manager at Piper Companies (2017-2018), and Senior Global Account Manager at Workplace Options (2012-2017). Early career roles include Assistant Branch Manager at Capital Bank (2009-2012) and Customer Service Representative at Wells Fargo (2006-2009). Mercedes earned a Bachelor of Arts degree from the University of North Carolina at Chapel Hill between 2002 and 2006.