Felicity Jones

Felicity Jones is an experienced professional in client success and community engagement, currently serving as a Mid Market Client Success Manager at Reward Gateway since September 2021. Prior experience includes serving as an Engagement Officer at St Richard’s Hospice, where responsibilities involved enhancing connections with local health care systems and communities, and advocating for hospice care. Additionally, Felicity worked at Healthwatch Worcestershire and Shaw Trust in various roles focused on promoting public involvement in health and social care services. Early career experiences include positions as Employer Engagement Manager and Recruitment Consultant, coupled with a degree in Social Policy and Social Issues from Loughborough University.