Manuel Christoffel

Manuel Christoffel is an experienced marketing and customer experience leader, currently serving as the Head of Marketing & CX at Rhinory since January 2021. Prior roles include impactful positions at MegaDev GmbH, where a customer-centric brand view was established, and at woom bikes USA, where customer experience strategies led to significant revenue growth. As a founder and principal consultant at Working Strategies, LLC, Manuel provided strategic advice to brands in the travel and lifestyle sectors. Manuel's extensive experience also includes senior roles in customer success at companies like SocialChorus, Bazaarvoice, and American Express. Manuel holds a B.S. in Business Administration from UNC Kenan-Flagler Business School and has completed various online courses from prestigious institutions, enhancing expertise in marketing and customer management.