Allen McWongahey has over three decades of experience in the telecommunications and networking industry, currently serving as a Principal Software Engineer at Ribbon and Network Equipment Technologies since April 1990. McWongahey specializes in the development and sustainment of multiservice wide area networking platforms, particularly Promina and IDNX, and has a strong track record of providing technical support across various levels, from first-level to third-level assistance. Prior to that, McWongahey served as a Telecommunications Specialist in the United States Air Force, where responsibilities included maintaining critical military communications networks and holding top-security clearances. This extensive background in engineering and support, combined with military experience, showcases a deep expertise in complex network systems and customer issue resolution.
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