Marenda Scales

Marenda Scales is a seasoned professional in client success and consulting, currently serving as a Senior Client Success Coordinator at Right Networks, where notable accomplishments include leading the onboarding of over 100 firms and developing Standard Operating Procedures that significantly enhanced efficiency. With a strong background in technical support and cloud services, Marenda has also founded M. Scales Consulting, focusing on empowering small, black-owned service-based businesses. Education includes a Bachelor’s Degree in English Writing and Rhetoric from Georgia Gwinnett College, supplemented by various roles that highlight expertise in documentation, training, and organizational communication.