Kaia Jallai is a seasoned professional with extensive experience in supply chain coordination and compliance within the technology and digital services sectors. Currently serving as a Supply Chain Coordinator at Riigi IT Keskus since March 2024, Kaia previously held multiple roles at Boku from June 2018 to March 2024, including Compliance Officer and Partner Relations Manager, focusing on managing carrier billing projects. Prior experience includes positions at Fortumo, Playtech, HR Factory, and Arvato Services, where Kaia demonstrated expertise in service level management, technical support, and customer relations. Kaia is currently pursuing applied higher education in Entrepreneurship and Project Management at the University of Tartu Pärnu College, complementing a solid academic foundation from the University of Tartu and Tartu Tamme Gümnaasium.
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