Aska Lily M. is an experienced professional in customer service and logistics, currently serving as a Customer Success Specialist at Ripples since June 2021. Previous experience includes roles such as Customer Service Supervisor in Logistics at DSV - Global Transport and Logistics, where responsibilities involved improving supply chain management and client communication, as well as positions in inventory control and coordination. Prior to that, Aska worked as a Merchandiser for Yamamoto Sports Academy Co Ltd. in Tokyo, Japan, and held roles as a Manufacturing Engineer at TS Tech UK LTD and Bilingual Assistant Manager at Abercrombie & Fitch. Educational qualifications include a Postgraduate degree in Fashion Buying and Merchandising from the London College of Fashion and a Bachelor of Engineering in Mechanical Engineering from Kogakuin University.
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