Carl Hanson is an experienced professional in account management and customer success, currently serving as Manager of SMB Account Management at Rippling since April 2021, following roles as Manager of Customer Success and Customer Success Manager. Prior to Rippling, Carl held the position of Strategic Customer Success Manager at Gusto and contributed as an Interim Program Manager at Vertafore. Carl has a diverse work history, including positions in project management at Construction Coatings Group, sales at AlaBev, and customer service roles at Shamrocks Ale House and The Pines Lodge. Carl began their career as a Legal Clerk at The Hanson Law Office and gained experience as an intern with the New York Yankees. Carl holds a Bachelor of Science in Commerce and Business Administration from The University of Alabama and a certification in Data Analytics from General Assembly.
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