Ehud Bibi

Ehud Bibi is an accomplished professional with extensive experience in planning and control management, particularly in customer service and operations. Currently serving as the Planning and Control Manager at RISCO Group since June 2019, Ehud oversees RMA operations, customer returns, and technical issue resolutions while managing call center operations globally. Responsibilities include defining and controlling key performance indicators, enhancing customer service processes, and leading system upgrades, including telephony and CRM implementations. Prior roles include serving as an Item Administrator at Flextronics, where Ehud managed item databases and project reporting, and as a Project Manager at the College of Management, focusing on maintenance center operations and logistics. Educational qualifications include a BSc in Industrial and Management Engineering from Tel Aviv University and several certifications related to ERP and logistics systems.