Joshua Smith has a long and varied work experience. In 2022, they began working as a Cyber Security Consultant and Senior Analyst for risk3sixty. Prior to that, they worked for Warm Things Inc. from 2008, where they held several roles. As Vice President of Operations, they reduced production downtime 41%, and manufacturing defects received by end-users 34%, through subtle workflow restructuring, with zero additional operational financial costs. Joshua also slashed administrative costs 56% by vertically integrating CRM databases with in-house built order processing and fulfillment software. As Marketing Director, they presented weekly performance reports and KPIs to company President and Stakeholders, championed a complete e-commerce website overhaul to become SEO friendly, and cultivated, managed, and maintained Google SEM campaigns and budgets for all company products. As General Manager, they clearly communicated with the different stakeholders to ensure that deliverables were met and identified and mitigated risks by keeping the environment of trust, collaboration, and openness. As Information Technology Administrator, they monitored the internet connection for security risks and employed the latest security protocols, created RPO governance policies and implemented/maintained data backups of critical systems, onboarded and trained new users to the system, and managed and maintained the file servers.
Joshua Smith has an education history that includes a Bachelor's Degree in Business Administration and Management, General from San Francisco State University, which they obtained between 2009 and 2011. In 2021, they completed a Cybersecurity Certificate from the University of California, Los Angeles in the field of Cybersecurity. Additionally, Joshua has obtained several certifications, including a Certificate of Cloud Security Knowledge v.4 from the Cloud Security Alliance (obtained in October 2021), Splunk 7.x Fundamentals Part 1 from Splunk (obtained in April 2021), Certified Information Systems Auditor\u00ae (CISA) from ISACA (obtained in January 2023), AWS Certified Cloud Practitioner from Amazon Web Services (AWS) (obtained in December 2021), and CompTIA Security+ ce Certification from CompTIA (obtained in July 2021).
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