Michelle Snyder Lee

Michelle Snyder Lee has over 19 years of experience in various customer service and management roles, primarily at Ritchie Bros. since May 2004, where responsibilities include serving as a Business Systems Product Manager, advocating for Operations teams, and driving strategic objectives through technology implementation. Previous positions at the company include Senior Customer Service Manager and Customer Service Manager, with notable achievements such as managing the implementation of IronPlanet Title Hub and overseeing the opening of a new facility while conducting a $29 million grand opening auction. Prior experience includes roles at St. James Club as Assistant Manager and Membership Sales/Assistant Manager, focusing on customer service, inventory management, and marketing. Michelle holds a degree in Professional Sales, Business, Marketing, and Spanish from The University of Toledo.