Phillip Holly

Phillip Holly has extensive experience in customer care and operations management, currently serving as Supervisor of Customer Care Post-Sale at Ritchie Bros. since February 2016. In this role, Phillip oversees escalations, coaches team members, analyzes performance metrics, and promotes safety within the team. Previous positions include Sr. Customer Post-Sale, Operations Support Coordinator, and Operations Support Analyst at Ritchie Bros. and IronPlanet. Earlier career roles include Account Representative at State Farm Agent, Operations Manager at Ethicon, and various customer service and sales roles in organizations such as Big Brothers Big Sisters Lone Star and Verizon Wireless. Phillip holds a Bachelor of Arts in Communication from Angelo State University.