Oleg Aidelman

Oleg Aidelman is a seasoned professional in technical support operations with extensive experience in the Digital Experience Management (DEM) sector. Currently serving as a Senior Support Operations Manager at Riverbed Technology since August 2022, Oleg leads Support Operations, focusing on delivering effective technical support services. Previously, Oleg held various roles at Aternity, including Support Operations Manager and Staff Engineer, where responsibilities encompassed managing 24/7 support operations and providing top-level software support for enterprise clients. Oleg's journey in technical support began as a Technical Support Team Leader and QA Engineer at Aternity, complemented by initial experience as a Technical Support representative at Smile 012. Oleg continues to pursue a BSc in Software Engineering from Hamikhlalah Ha'academit Lehandassah Sami Shamoon.