Bruno Rocha is an experienced professional in customer engagement and team management, currently serving as a Lead Experience Specialist at Rivian, where responsibilities include ensuring a high-quality customer experience and addressing escalations. Prior to Rivian, Bruno held various roles at Lucid Motors, including Associate Market Manager and Studio Advisor, where leadership focused on team development and enhancing customer interactions. In earlier positions at Apple, Bruno excelled as a Technical Support Specialist, Sales Specialist, and Inventory Specialist, demonstrating strong problem-solving skills, product expertise, and a commitment to customer satisfaction. Bruno Rocha holds an educational background from Estácio, completed between 2008 and 2010.
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