Samantha Ward-Phillips

Samantha Ward-Phillips is a seasoned professional in customer success and solutions management, currently serving as the Director of Customer Success at FranConnect since February 2024 and at RizePoint since September 2022. Prior experience includes a significant tenure at Diversey from March 2007 to August 2022, where Samantha held various roles, including Customer Success Director iOC Global and Global Customer Success Manager. Samantha's career began as the Owner Operator of The Brunant Arms from July 2003 to November 2006, showcasing a diverse background in customer-focused operations and management.