Tim van der Heyden

Tim Van Der Heyden has a diverse work experience spanning over 27 years. Tim started their career at Microsphere, Inc as an Installation/software/network Technician, where they built, installed, and maintained network systems for educational campuses. Tim then joined SSL Robotics as a Production Engineer, where they worked on CAD design and repair of CNC robotic and friction welding equipment. After that, they worked at Adams Remco Inc. as a Senior Service Engineer, specializing in Ricoh branded products and GBC brand equipment in Northeast Indiana territories.

Tim then joined Copy Products Company as an Assistant Manager, overseeing technical training for service team members and managing major accounts. Tim later moved to Nashville Office Machines as a Lead Service Engineer before joining Murfreesboro Business Machines as the Service Department Manager. In this role, they managed the service department, handled parts and supply inventory control, and was responsible for equipment setup, delivery, training, and network connectivity.

Tim joined RJ Young in 2010 as a Senior Service Engineer on the production/specialized equipment team. Tim provided services to Belmont University, Lipscomb University, and Vanderbilt University/Hospital. Tim then became the Senior Service Engineer for the Murfreesboro branch, serving as the regional backup for South East branches. Later on, they took on the role of Lead Technical Engineer RJ Young- MTSU print Fleet, where they served as the senior onsite technical engineer at MTSU for print fleet management, equipment maintenance and training, software troubleshooting, and database management.

Currently, Tim holds the position of Specialty Products Technical Service Engineer at RJ Young, where they specialize in providing technical support for specialty products. Tim has extensive experience in troubleshooting hardware, software, and network issues. Throughout their career, Tim has developed strong technical and leadership skills, demonstrating their ability to effectively manage teams and provide excellent customer service.

Tim Van Der Heyden attended Ivy Tech Community College-Northcentral from 1995 to 1997, where they studied MIS, electronics, CAD, Visual C++ programming, and robotics engineering. Additionally, they obtained the 2021/2022/2023 Fiery® Professional Certification from EFI in February 2021. In terms of other educational experiences, Tim's education history does not provide specific details about any degrees or fields of study at Canon, General Binding Corporation (GBC), Ricoh University, Samsung, or Sharp, except for mentioning service training in manufacturing at Sharp.