Mark Mayer

Mark Mayer is a seasoned professional with extensive experience in operational management and customer relationship roles. Currently serving as Customer Relationship Manager at RM plc since June 2021, Mark previously held the position of Chief Operating Officer and Contract Director at BT Lancashire Services from April 2014 to May 2021, overseeing a large outsourced BPO contract for Lancashire County Council with responsibilities for P&L, budget, and service delivery across multiple sectors. Earlier roles include Head of Customer Contract Delivery at BT and Chief Operating Officer at BT Transform Sandwell, managing large contracts and teams in the public sector. Mark earned a Higher National Certificate in Telecommunications Engineering from Manchester Technical College and attended Two Trees School in Denton.