Diane Ramirez

Diane Ramirez has extensive experience in customer service and technical support, currently serving as a CSR at Truckstop.com since January 2022 and RMIS since June 2021. Previous roles include L2 Support Rep at Verizon Connect (May 2018 - February 2021), where responsibilities included managing daily operations, call coaching, and internal tech support, as well as Global Tech Rep at Alorica (January 2017 - February 2018), assisting Verizon Wireless customers with troubleshooting and account management. Early career experience includes roles as a Front Office Assistant at Dr. Greg Leisle DDS (2005 - 2010) and Dental Assistant at Western Dental (November 2000 - February 2002). Diane holds an Associate's degree in Dental Assisting from San Joaquin Valley College-Fresno (1999 - 2000) and a diploma in General Studies from Fresno High (1991 - 1996).