Nicholas Guarino

Nicholas Guarino has a diverse range of work experience across various industries.

Nicholas'smost recent role is as a Support Engineer at Roadie, starting in April 2023.

Before that, they completed a Software Engineering Fellowship at Springboard in 2022. This fellowship allowed him to gain extensive hands-on experience in various aspects of web development, such as front-end, back-end, and full-stack development. Nicholas also developed skills in JavaScript, DOM Manipulation, Git, Ajax, jQuery, Python, Flask, SQL, PostgresQL, Node.js, and Express.

From September to December 2022, Nicholas worked as a Technical Support Architect at Pluralsight. In this role, they provided technical support to Flow customers and served as a subject matter expert for the Flow product.

Prior to Pluralsight, they worked at Datto, Inc. from 2014 to 2022 in various technical support roles. These roles included providing high-level support and troubleshooting for the Backupify/SaaS Protection product, serving as a subject matter expert for Datto Drive, and handling incoming support inquiries for the Business Continuity and Disaster Recovery product.

Nicholas started their career as an Information Technology/Business Solutions Analyst at Genesee & Wyoming Inc. in 2013 and then moved on to work as a Business Systems Analyst at Citi in the same year.

Nicholas also gained experience in help desk and technical support roles at the Roman Catholic Diocese of Rochester, Sutherland Global Services, and Rush Henrietta High School Computer Services.

In 2010, Nicholas interned at the Smithsonian Institution's Office of Facility Management & Reliability, where they developed a Database Log system and implemented it into their Computerized Maintenance Management System.

Nicholas has acquired a wide range of technical skills throughout their career, including programming languages, web development, technical support, and database management.

Nicholas Guarino's education history begins with their time at the State University of New York at Fredonia, where they pursued a Bachelor of Science and Bachelor of Arts degree in Computer Information Systems and History. Nicholas completed their studies at this institution in 2011.

Recently, in 2022 and 2023, Nicholas attended Springboard to further their education in Software Engineering. It is not specified if they obtained a degree from this program.

In addition to their formal education, Nicholas has obtained several certifications. In 2018, they earned the CompTIA Linux+ (Powered by LPI) Certification and the Certified Linux Administrator (LPIC-1) Certification. In 2015, they obtained the Certified Support Professional 1 (CSP-1) certification from the Technology Services Industry Association (TSIA). The information does not provide details about when Nicholas obtained the Integrated Customer Service certification from the American Management Association.