Ashley Reid

Ashley Reid is a seasoned Customer Success Manager with extensive experience in leading client relationships and enhancing customer engagement. Currently serving as the Team Lead at RoadSync since November 2022, Ashley has a proven track record of driving annual recurring revenue increases and fostering multi-year contract expansions. Previous roles include Customer Success Manager at UserIQ, where Ashley successfully managed client onboarding and achieved notable net revenue retention, and Customer Success Associate at ThingTech, with a focus on technical support and project implementation. Early career highlights encompass various consulting and training roles at Ingenious Med, where Ashley contributed to software deployment and user training, as well as team leadership in the US Army. Ashley holds a Bachelor's Degree in Health Care Management from Clayton State University.