Ross Hewitt

Ross Hewitt is a Technical Account Manager at Roc Technologies since August 2021, bringing extensive experience in infrastructure and technical support. Prior to this role, Ross served as an Infrastructure Engineer at Arcadia Group Ltd from February 2008 to August 2021, where responsibilities included leading administration for data centre storage and Power platforms, managing auxiliary systems such as Bluecoat proxy, external Akamai DNS, and Sectigo certificates, while also overseeing system maintenance and upgrades across hybrid and private clouds. Earlier in Ross's career, Ross worked as a Customer Engineer at Computacenter from September 1995 to February 2008, demonstrating a strong foundation in technical support and customer service.