Sharon Ramsbottom

Sharon Ramsbottom has a diverse work experience spanning several roles and companies. Sharon began their career at Cambridge Display Technology Limited in 1996 as a Reception/Administration staff. Sharon then moved on to become an IT Coordinator, providing desktop support and overseeing database development. In 1999, they took on the role of MIS Business Systems Administrator, where they provided IT server and desktop support to approximately 145 people. In 2005, they became an IT Site Coordinator at the same company, responsible for managing IT activities and setting departmental budgets for a site of 70 users.

In 2013, Sharon joined Esteem Systems Limited as an MSO Consultant, reporting to the Head of Infrastructure Services. In this role, they delivered Managed Service Contracts and managed technical issues and IT services for clients. Sharon'sresponsibilities included project management, pre-sales, budget management, contract and license management, application management, and service delivery management. Sharon also handled IT policy and security education, as well as infrastructure management and monitoring for various systems.

Most recently, Sharon has been working at Roc Technologies since 2019 as a Project Manager. Sharon has taken on the role of MSOC Consultant, working closely with a specific Managed Service Customer. In this position, they are responsible for the delivery of the Managed Service Contract on both technical and business levels. Sharon collaborates with the customer and takes a lead role in managing technical issues and all IT services. Sharon'sresponsibilities include liaising with customer operations management, project management, budget management, contract and license management, application management, service delivery management, IT policy, IT security education, and infrastructure management and monitoring for multiple systems.

Overall, Sharon Ramsbottom's work experience showcases their expertise in IT support, project management, and service delivery for managed service contracts.

Sharon Ramsbottom attended St. Peter's School, but no specific years or degree information are provided. Additionally, Sharon Ramsbottom obtained PRINCE2 Practitioner Certification and PRINCE2® Foundation Certification Training from PeopleCert in June 2023.