Madeleine D.

Customer Experience Associate at Rocket Money

Madeleine D. has a diverse work experience spanning several industries. Madeleine started their career as a Media Production Intern at Disability Rights Washington, where they collaborated on various video projects advocating for the rights of people with disabilities. Madeleine then worked as a Peer Tutor at Seattle University and a Warehouse Packer at Lumily. Madeleine went on to become an Academic Coach at Helix Charter High School, where they focused on improving academic achievement and self-efficacy among special education students. Madeleine later became a Tutor at the same school, promoting independent learning and clarifying assignments. Madeleine also gained administrative experience as a Reception Administrative Assistant at Robert Half. Madeleine then transitioned into the customer service field, working as a Customer Service Representative at DSTLD and currently serving as a Customer Experience Associate at Truebill. In between their roles, Madeleine briefly worked as a Photo Video Office Manager at Break The Floor Productions.

Madeleine D. pursued their education at Seattle University from 2011 to 2015, where they obtained a Bachelor's degree in Graphic Design. In addition to their degree, they also obtained additional certifications. Specifically, they completed the RYT 200 certification at Kinship Yoga in August 2022, and they completed the SSA Initial Training at Community Matters (exact date not provided).

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