Monica M.

Monica M. has a diverse work experience spanning different roles and companies. Monica is currently working at Rocketlane as a Customer Enablement professional. Prior to that, Monica worked at Freshworks where they held multiple positions. Monica started as a Product Specialist in 2018 and then moved on to becoming a Technical Account Manager, where they onboarded Enterprise customers and served as a technical expert for cloud-based phone software. Later, they became a Senior Content Specialist, creating content to cater to customer queries and strategizing content for product adoption. Before Freshworks, Monica worked at Kissflow as a Data Research Analyst.

Monica M. obtained their Mtech Integrated degree in Construction Engineering and Management from the Shanmugha Arts, Science, Technology and Research Academy. Monica attended this institution from 2012 to 2017. Prior to that, they completed their high school education at St. Joseph's Convent from 2000 to 2012, focusing on the field of Science. Monica also obtained a certification in DITA XML from Udemy in February 2023.