Brian H.

Brian H. has extensive experience in customer service and success, currently serving as Senior Director of Customer Success at RocketReach since September 2016, previously holding the position of Director of Customer Support & Success. Prior to that role, Brian worked at Harry Barker as a Customer Service Representative, where responsibilities included handling customer communications and processing orders. At CreateSpace, Brian advanced through multiple positions, ultimately becoming Member Services Lead, managing a team and implementing process improvements. Earlier roles at Save the Date: Studio 941, T-Mobile, and Verizon Wireless provided foundational skills in customer service, quality assurance, and team training, earning recognition for exceptional performance and contributions to operational efficiency.