Chelsea Glas is a dedicated customer experience professional with extensive experience in various roles at Rocky Bay since April 2019, currently serving as Customer Experience Technical Manager and previously as Customer Engagement Coordinator and Officer. In these positions, Chelsea focuses on empowering and training teams to deliver exceptional customer experiences while collaborating with management across operational areas. Prior experience includes working as a Senior Scheduler at David Jones and as a Visual Merchandiser & Sales Consultant at Cruiseabout. Chelsea is currently pursuing a Bachelor of Arts in Journalism & Public Relations at Curtin University and holds a Certificate III in Travel from Flight Centre Business School.
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