Jason Perez has extensive experience in the IT sector, particularly in team management and workforce optimization. Currently serving as a Team Manager and Workforce Manager at Rogers Communications since March 2015, Jason oversees teams of IT technicians, fostering their professional growth and aiming to exceed departmental objectives. Previous roles include managing Level 1 ServiceDesk technicians and workforce management teams, as well as handling high-level escalations and technical issues at companies such as EnGlobe Corp., CGI, and IBM. With a foundational experience dating back to 1997 as a self-employed IT Consultant, Jason has developed a strong background in customer support, team leadership, and operational efficiency. Jason holds education credentials from Dawson College and Vanier College.
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