Cheryl Cummings

Cheryl Cummings has extensive experience in customer service and operations management across prominent companies. Currently serving as the Customer Service Manager at ROLEX since January 2018, Cheryl oversees the meticulous Rolex service procedure, ensuring timepieces meet original specifications. Prior to this, Cheryl held the role of National Customer Experience Manager at Whitlock from March 2011 to January 2018, where the focus was on prioritizing customer satisfaction. Additionally, Cheryl managed the Network Operations Center at Whitlock, coordinating and supporting audiovisual and videoconferencing systems. Cheryl's earlier tenure includes a position as Buyer at Admiral Communications AV from February 2005 to February 2011, responsible for purchasing and vendor relations, which facilitated smooth project transitions from sales to operations.