Priscilla Lulianne

Priscilla Lulianne has had extensive work experience in various customer service and management positions in the insurance industry. Priscilla most recently served as the Head of Contact Center (Sales and Service) at Roojai, starting in November 2021. Prior to that, they worked as the AVP Customer Success at Halodoc ID from May 2021 to November 2021.

Before joining Halodoc ID, Priscilla held multiple roles at PT. AXA Services Indonesia. Priscilla served as the Customer Experience & P2P Sr. Manager from April 2020 to May 2021, Customer Experience Manager from October 2019 to April 2020, and Manager Client Relations & Call Center from November 2016 to September 2019.

Priscilla also worked at AXA Financial, where they were the Manager of Operations Group Benefit from April 2014 to November 2016 and Manager of Provider & Client Relations from November 2013 to April 2014. Prior to that, they held the position of Assistant Manager of Client Relations (regional, broker & agent channel) at AIA from May 2011 to November 2013.

Their career in the insurance industry began at Manulife Indonesia, where they served as the Head of Client Relations from March 2005 to May 2011.

Priscilla Lulianne obtained their Bachelor's degree in Public Relations from Universitas Prof. Dr. Moestopo, where they studied from 1999 to 2004. Prior to their university education, they attended SMU 82 in Jakarta to complete their high school education. The specific years for their high school education are not mentioned.