Andrea Riesen has a diverse and extensive work experience in the hotel and hospitality industry. Andrea began their career as a Tour Escort and Representative at Arabian Adventures in 1994. Andrea then worked as a Resident Manager/Representative at Kuoni from 1995 to 2000. Andrea entered the luxury hotel sector in 2002, serving as a Front Desk Manager at Swissôtel The Drake. Andrea then joined Mandarin Oriental Hotel Group as a Guest Services Manager at Mandarin Oriental New York in 2004. Andrea went on to work at The Peninsula Hotels in various roles, including Sales Manager, Director of Guest Relations, and Assistant Front Office Manager. From 2008 to 2009, Andrea held the position of Manager Tower Sales at The New York Palace by Dorchester Collection. In 2010, they joined Pineapple - Luxury Hotel Specialists and One Aldwych as the Director of Sales for North America. Most recently, Andrea has taken on the role of Cluster Director of Sales for North America at the European Collection of Rosewood Hotel Group since 2024.
Andrea Riesen holds a Master Certificate in Essentials of Hospitality Management, which they obtained from Cornell University in 2006-2007. Andrea also holds a Certificate in Hotel Operations from New York University, where they studied from 2001 to 2002. Prior to that, they completed an Associate's Degree in Tourism Management from the Glion Institute of Higher Education in 1992-1993, and another Associate's Degree in International Tourism and International Travel Consultant from the same institute in 1986-1987. Additionally, Andrea completed their high school education at the International School of Berne from 1982 to 1986.
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