Andrea Canzonetta

Andrea Canzonetta has a diverse work experience spanning multiple industries. They started their career in 2005 as an Art Director/Account Manager at Stimacasa Spa, where they created corporate identity and advertising campaigns for a national real estate franchising brand.

In 2008, they joined Pierre Pubblicità as an Art Director/Account Manager, managing the design and development of advertising materials for various clients. They also served as the lead designer for a regional real estate agency.

Andrea then transitioned to work as a Market Research Interviewer/Recruiter at Serrula Research in 2013. They were responsible for recruiting medical professionals for healthcare surveys and conducted translation and summarization of Italian interviews.

During their freelance period starting in 2012, Andrea worked as a Graphic Designer, collaborating with clients to develop project specifications and delivering high-quality outdoor advertising and print materials.

In 2010, they worked as a Senior Market Researcher at GfK NOP, managing and conducting market research surveys for commercial clients such as Jaguar, Land Rover, and Colgate. They also led the research for Jaguar and Land Rover and performed Italian language testing for recruitment.

Andrea gained customer service experience at Lycamobile Group, where they answered calls and emails from customers and supported retailers with registration software and mobile phone account issues. They also provided product assistance for Lifescan and Acuvue Visioncare products while working on the Johnson & Johnson campaign at Sitel.

At Ericsson, Andrea held two roles. As a Listing Writer, they sourced and evaluated channel and program information, entered schedules on the database, and ensured adherence to house style and client-specific requirements. They also worked as a Picture Researcher, researching and sourcing images while maintaining the digital image archive.

They continued their technical support career at Red Bee Media, serving as a Technical Support Engineer for Piero client support requests and conducting technical discussions to diagnose and transfer issues to the development team. They also provided sales support, ran the Piero stock, and created monthly stock reports.

Currently, Andrea works as a Product Verification Specialist at Ross Video, where they answer Piero client support requests, conduct in-depth technical discussions, provide sales support, and run the Piero stock.

Throughout their career, Andrea has demonstrated strong skills in customer service, technical support, market research, graphic design, and project management.

Andrea Canzonetta attended Liceo Scientifico from 1988 to 1993, where they completed their high school education. During this time, they focused their studies on subjects related to science and mathematics.