Elias Ingraham is a Customer Advocate Specialist at RoundPoint Mortgage Servicing Corporation since May 2021, previously serving as an Insurance Claims Specialist from November 2018 to October 2020, where responsibilities included coordinating insurance disbursements and assisting borrowers with hardship plans. Prior experience includes a role as a Customer Service Representative at Walmart and a Remodel Associate position, along with work as a Crew Member at Wendy's, contributing to exceptional customer service in a high-performing restaurant. Elias holds a degree in International Business from Appalachian State University, earned between 2012 and 2016.
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