Olivia Holmes

Olivia Holmes is an experienced product manager with a robust background in customer support and operations. Currently serving as Product Manager of Workflow and Billing at Routeware, Inc. since October 2021, Olivia previously held the position of Associate Product Manager within the same department. Prior to this, Olivia worked at RouteOptix Inc. for over 15 years in various roles, including Customer Support Manager, Implementation Specialist, and Product Demonstrator, where responsibilities included onboarding new customers, enhancing software functionalities, and improving customer satisfaction through effective problem-solving. Additionally, Olivia's earlier experience as a Customs Broker at Russell A. Farrow Limited involved clearing merchandise through customs and coordinating freight shipments for compliance and efficiency.