Ben Maddams is an experienced IT professional currently serving as the IT Service Desk Manager at the Royal Botanic Gardens, Kew, since January 2020. Prior to this role, Ben held positions including Service Desk Team Leader at Ultima Business Solutions, Senior IT Engineer at Extreme Live Gaming, and Onsite Engineer at BPP Professional Education. Ben's career began as a Customer Services Executive at BPP Professional Education after working as a Technical Troubleshooter at Cyberia Internet Cafe. Ben holds a 2.1 BSc in Computer Science from Middlesex University, completed between 2000 and 2004, and received earlier education at Drayon Manor Secondary School.
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