Cliff Heskins

Cliff Heskins has extensive experience in IT management and support roles. Cliff has held positions at various companies, including Royal Botanic Gardens, Kew, where they served as the Head of IT Quality and Reporting. Prior to that, they were the Head of IT Operations and Service Support, responsible for maintaining and developing the company's software and ensuring timely delivery of business change requests. Cliff also served as the Applications and Support Manager at Kew, providing support management to the entire organization. Before joining Kew, Cliff worked at Capita Children's Services as the ONE Support Services Manager, managing the ONE Service Service Desk and Technical Support Services. Cliff also has experience at VeriFone as a Service Delivery Manager/Service Desk/Commercial Service Manager, and at Marsh as a Service Desk Team Manager. Cliff's early career included a role as a Service Desk Team Manager at CSC.

Cliff Heskins obtained a Diploma in Digital Leadership from The Academy of Digital Business Leaders in 2016. Prior to this, they graduated from Barnfield College of Art in 1979 with an S.I.A.D Graphic Design degree, specializing in Communication and History of Art. Cliff completed their high school education at Halyard High School from 1971 to 1976. Cliff Heskins also holds various certifications in digital business and marketing from The ADBL (Academy of Digital Business Leaders) and additional certifications in Cyber Security and Managing Safely from The Open University and IOSH Managing Safely Course, respectively.