James Best

James Best is an experienced IT professional with over two decades in the field, currently serving as an Infrastructure Administrator at Royal Neighbors of America since November 2010, focusing on software implementation and various administration roles, including Cisco UCM & UCCX and Microsoft Office 365. Previous roles include Senior IT Support Specialist at The Strive Group, where responsibilities encompassed WAN/LAN administration and Blackberry Server management, and Deskside Support at Alcoa Davenport Works, managing server and workstation systems. James has a diverse background, having worked in technical support roles at Elan Pharmaceuticals and YMCA CRS CalWORKs, as well as foundational experiences in computer assembly and assistance in educational settings. Academic qualifications include a Master's in Business Administration with a focus on Technology Management and a Bachelor's in Information Technology, both from the University of Phoenix.