Catalina Sanabria Munoz

Catalina Sanabria Munoz is a Technical Analyst at RPMGlobal since November 2020, having previously held roles as a Customer Care Consultant. Prior experience includes work as a Customer Support Specialist at Commit Works, where technical customer support was provided in a fast-paced environment. Catalina completed an internship as a Business Analyst at IFAA, focusing on strategic initiatives and business requirements documentation. Earlier in career history, Catalina served as a Market Research Analyst II at Santander Bank, collecting consumer data and designing surveys, and as a Quality Analyst at Banco Santander, contributing to projects aimed at improving customer satisfaction. Educational qualifications include a degree in Industrial Engineering from Universidad Nacional de Colombia and a Diploma in Project Management from Australian Pacific College, complemented by coursework at The University of Queensland.