Jonathan Menzin

Jonathan Menzin has a diverse work experience spanning multiple industries and roles. Jonathan began their career as a Research Assistant and Teaching Assistant at the University of Massachusetts Amherst in the Psychology Department. During this time, they conducted experiments, analyzed research, and supported instructors in various ways.

After their time at the university, Menzin worked as a Legislative Intern for the Massachusetts House of Representatives, where they drafted letters and press releases and managed appointments for Representative Steve D'Amico.

Jonathan then transitioned to the Thrombolysis In Myocardial Infarction (TIMI) Study Group, where they served as a Research Assistant. In this role, they compiled medical research data, ensured its accuracy, and organized it using database software.

Menzin then moved on to Delta Dental of Massachusetts, first as a Customer Service/Online System Representative and later as an Account Coordinator. In these roles, they provided top-notch customer service, handled a high volume of calls, and negotiated with brokers to retain customers. Jonathan also developed and maintained relationships with clients and brokers, prepared renewals, and upheld the company's book of business.

Following their time at Delta Dental, Menzin worked as a Client Service Specialist at Reliance Standard. Here, they managed the client submission process, addressed service-related issues for policyholders, and collaborated with other departments to provide prompt assistance and support to clients.

Most recently, Menzin worked at RPost, initially as a Senior Account Manager and later as a Senior National Sales Manager. In these roles, they achieved outstanding sales results by consistently surpassing assigned quotas, managed the full sales lifecycle, and generated referrals from satisfied customers. Jonathan also designed account management and customer success processes, raised customer satisfaction scores, and improved retention rates.

Overall, Menzin's work experience demonstrates their versatility, strong communication skills, and ability to excel in various roles within different organizations.

Jonathan Menzin received a Bachelor of Arts (B.A.) degree in Psychology and Communication from the University of Massachusetts Amherst. Jonathan completed their studies in 2010. In addition to their degree, Jonathan also holds various certifications from LOMA, including the LOMA Certification for Insurance Fundamentals (FMLI Level 1), LOMA Certification for Regulatory Compliance Essentials, LOMA Certification for Retirement Essentials (FSRI Level 1), LOMA Designation for Associate, Customer Service (ACS), and LOMA Designation for Associate, Life Management Institute (ALMI). The obtained month and year for the certifications are not provided.