Mohammad Cassiem

Mohammad Cassiem is an experienced IT professional with a strong background in network operations and service management. Currently serving as the Network Operations Manager at RSAWEB since August 2019, responsibilities include managing IT operations across multiple areas such as the Network Operations Centre and Data Centre infrastructure, driving adherence to Managed Services Agreements, and optimizing IT resources through best practices. Prior experience includes roles as Enterprise SOC Manager at RSAWEB and NOC Manager at Cyberlogic, where leadership in technical support and service delivery was emphasized. Education includes an ITIL Foundation Certificate in IT Service Management and ongoing studies for a Professional NeuroCoach Mentor Manager degree at the NeuroBusiness Institute.