Gary Barnett

Gary is a world authority on contact center, unified communications and payment processing and security solutions. With a proven track record for delivering outstanding leadership and stakeholder value, Gary has been recognized by the contact center industry with a Lifetime Achievement Award. Before joining Rulai, Gary was the CEO at Sycurio and led it to record recurring revenue growth, resulting in a highly successful exit in 2021. Before Sycurio, Gary was senior vice president and general manager of Engagement Solutions at Avaya, where he helped take the company public and produce over $1.2B annual revenue. Before this, he served as both CEO and CTO for Aspect Communications. Prior to Aspect, Gary founded and served as CEO for Prospect Software, which was acquired by Aspect Communications. Gary is also regarded as a pioneer of contact center technologies such as automatic call distribution (ACD), computer-telephony integration (CTI), workforce optimization (WFO), voice-based virtual agents and the integration of contact centers and enterprises through unified communications.