Azra Žilić Galun

Azra Žilić Galun is an experienced professional with a strong background in customer service and sales. Currently serving as a Train Conductor at SŽ since September 2017, responsibilities include ticket sales, passenger assistance, providing information, and conducting security checks. Prior experience includes a role as a Sales Representative at promo.fil, managing product presentation, sales analysis, inventory checks, and order placement, as well as working as a Promoter, where product promotion and customer support were key duties. Previously, Azra held the position of Head of Reception at BMT Gastro, focusing on guest relations, complaint resolution, sales analysis, and offer preparation. Azra holds a Master's degree in Management of Marketing from Univerza v Mariboru and a Bachelor's degree in Logistics of Systems from the Faculty of Logistics University of Maribor.